General information about the PARTNERsafe platform.

Support #

• For support and learning material refer to the PARTNERsafe platform website.
• To consult about a specific problem that arose when working with the PARTNERsafe platform, press the “contact us” button on the support page.

Profile usage limitations #

Profile limitations are upgradable and depend on the selected subscription plan.

• Profile limitations apply to user list, client count, related persons count and file disk size. These limitations can be viewed in the PARTNERsafe platform dashboard.
• One-time screening service is billed separately and depends on the ordered one-time screening package.
• In case if the profile expiry date is approaching or has already approached, an email message stating this will be sent in advance.